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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carol Pagnanelli

Carol Pagnanelli

November 18, 2024

5  out of  5
rating by Carol Pagnanelli
"Carol Harless is the best to work with - she keeps me updated any policy changes. She also introduced me to the State Farm Credit Card which is saving me money when paying my premiums. She is the best!!!!"
We responded:
"Thank you for taking your time to give us a nice review. We appreciate your business."
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Margaret McDougal

November 16, 2024

5  out of  5
rating by Margaret McDougal
"I would like to compliment Lilly Kersting. She diligently downloaded photos of my damaged roof into my claim file. I had tried to send the photos 3 times before and failed. She was courteous and knowledgeable about how to help me. She is an asset to the Kim Vole agency."
We responded:
"We’re thrilled to know you had a positive experience with out team member Lillie! Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Daniel Wiggins

November 16, 2024

5  out of  5
rating by Daniel Wiggins
"Lillie was wonderful at assisting me with my State Farm app today"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Alma Woolbert

November 7, 2024

5  out of  5
rating by Alma Woolbert
"Excellent customer service especially from Carol. So grateful for all the assistance and support."
We responded:
"Thank you for your insurance business. We appreciate you taking your time to give Carol an excellent rating."
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Erika Villarreal

November 6, 2024

5  out of  5
rating by Erika Villarreal
"Jackie is the best! She explains everything in detail and is very patient!"
We responded:
"Thank you for your continued auto insurance business. We appreciate you taking your time to give Jackie a very nice review."
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Mark Pepperdine

November 5, 2024

5  out of  5
rating by Mark Pepperdine
"I was having an issue with a claim and felt completely helpless and I didn’t have a clue who to reach out to. I reached out to my agents office, Kim Vole. I talked to Jennifer Ambrose the Account Representative. Jennifer listened to my issue and followed up on it. She became my advocate and she intervened for me. The problem escalated that night and I had to reach out to Jennifer again. She intervened for me again and solved an issue that was delicate and resolved the issue. Jennifer righted the situation and gave me the opportunity to present my claim in a way where it would be fairly viewed. I can’t thank her enough. I’ve had State Farm for decades and I felt State Farm was letting me down but Jennifer restored my faith in State Farm."
We responded:
"Thank you very much for taking your time to give Jennifer a nice review. We truly appreciate your insurance business."
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Victor Amato

November 5, 2024

5  out of  5
rating by Victor Amato
"Lori at Kim Vole’s State Farm office is fantastic! She’s always responsive, helpful, and genuinely cares about her clients. I highly recommend her for anyone looking for a reliable and friendly insurance agent!"
We responded:
"We appreciate your time for sharing your experience with our team member Lori! Thank you for your continued insurance business."
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Jeri Seth

November 4, 2024

5  out of  5
rating by Jeri Seth
"I have been with Kim V. State Farm Ins for just about40 years ( I'm 57 next month) and I absolutely love dealing with this office, especially Anita P. as she is the friendliest, compassionate person and goes above and beyond to help with whatever I need. All the staff is easy to work with and go to bat for all your needs! You won't regret this move!!"
We responded:
"Thank you so much for your positive feedback! We appreciate your kind words and are so glad to hear about your experience with Anita. We look forward to continuing to serve your insurance needs."
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Carl Mcallister

November 1, 2024

5  out of  5
rating by Carl Mcallister
"Ryleigh has excellent service and personality made me feel very welcome."
We responded:
"Thank you for sharing your experience with Ryleigh! We are happy to hear you feel welcome at our office and appreciate your continued business!"
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October 30, 2024

5  out of  5
rating by --
"This place is the best! Thank you Ms Carol for all your help! - Barry H."
We responded:
"Thank you for your continued insurance business. We appreciate you taking your time to give Carol a very nice review!"
Profile photo of Jeff Peters

Jeff Peters

October 29, 2024

5  out of  5
rating by Jeff Peters
"My wife and I just recently moved from Michigan to Florida, and a friend of ours mentioned reaching out to State Farm for our home & auto needs. Thankfully we we're able to work with Lori (Dobbleaire) she's been fantastic for us. Everything took longer than normal because of "Hurricane Milton" however we were able to make it work? At any rate I typically don't write a lot of reviews, but in this case for those of you who rely on using reviews to serve in making better choices for you & your Family, reach out to Lori, you won't be disappointed. ~Jeff"
We responded:
"Thank you so much for your positive feedback! We appreciate your kind words and are so glad to hear about your experience with Lori."
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Eva Simrak

October 27, 2024

5  out of  5
rating by Eva Simrak
"Great customer service! The nicest people here!"
We responded:
"Thank you for the kind words regarding my team! We appreciate your business! "
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James Gilardi

October 18, 2024

5  out of  5
rating by James Gilardi
"I have had such a great experience being with this state farm!! Jacqueline is our agent and she has been so helpful with everything we have needed!! Cant thank her enough for all the help she has given us!"
We responded:
"Thank you for sharing your experience with our team member Jacqueline! We appreciate your time! "
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Vonda Fox

October 4, 2024

5  out of  5
rating by Vonda Fox
"Jennifer and Raleigh were the best ever. I needed so much help and they were the best. I thank them so much"
We responded:
"Thank you for the kind words regarding our team members! We appreciate your business."
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Jennifer Zinai

October 2, 2024

5  out of  5
rating by Jennifer Zinai
"Jacqueline has helped me since early 20s, unaware about certain protections needed and getting started on a cheap whole life insurance plan! I am grateful for her guidance in helping make sound decisions!"
We responded:
"Thank you for your time to share your experience with our office! We are happy to hear you had a good experience with Jacqueline, your kind words are appreciated!"
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Gary B

September 20, 2024

5  out of  5
rating by Gary B
"Lillie, Anita, and Lori are absolutely amazing. I have been with this office for several years and I highly recommend this office."
We responded:
"Thank you so much for the very nice review and your continued business through the years. You are very much appreciated. "
Profile photo of Reagan Sheley

Reagan Sheley

September 16, 2024

5  out of  5
rating by Reagan Sheley
"Ryleigh was very professional, and used clear communication to help understand the life policy for my father. I would highly recommend her to anyone looking for information for their policy!!"
We responded:
"Thank you for sharing your experience with Ryleigh! We appreciate your business and look forward to serving you!"
Profile photo of John Daniluck

John Daniluck

September 16, 2024

5  out of  5
rating by John Daniluck
"Just got off of the phone with Jacqueline Felix, she was very helpful, courteous, polite, knowledgeable & patient. Just bought a new car & she answered all of my questions & explained everything thoroughly. I think she was AWESOME. I've been using this office since we moved down here in 2016 & never had any problems. Everyone I have dealt with in the office is very pleasant to work with. I've talked with Lori also, twice for the new car, she was also very helpful. Thank You Jacqueline & Lori."
We responded:
"Thank you for your time to give our team members such an excellent review. We sincerely appreciate your business through all the years. "
Profile photo of Charli LePak

Charli LePak

September 16, 2024

5  out of  5
rating by Charli LePak
"I am a customer of Kim Vole’s agency. Carol wrote my policy almost a year ago & has excellent customer service skills. Answers all my questions. Glad to be able to call or stop with any questions. She deserves 10 stars. Everyone in this office has been very kind and professional. Highly recommend this agency.."
We responded:
"Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with Carol."
Profile photo of Kristin Pescuma

Kristin Pescuma

September 11, 2024

5  out of  5
rating by Kristin Pescuma
"I just got off the phone with Jacqueline Felix and she was more helpful than ever! She was able to answer all of my questions! And explained everything thoroughly so that I now understand my policy even more now! Super personable also! Very pleasant to deal with!"
We responded:
"Thank you so much for your positive feedback! We appreciate your kind words and are so glad to hear about your experience with Jacqueline."
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Dana R

September 10, 2024

5  out of  5
rating by Dana R
"Coming from the NE, I can’t say enough good things about Jennifer in Kim Vole’s office. Always ready to help and answer questions and I’m grateful for her!"
We responded:
"Thank you so much for your positive feedback! We appreciate your kind words and are so glad to hear about your experience with Jennifer."
Profile photo of David & Stacey Porter

David & Stacey Porter

August 23, 2024

5  out of  5
rating by David & Stacey Porter
"Big Thanks to Kim Vole's office. Special Thanks to Lillie Kersting for all her help on our Car Insurance Policies. I would highly recommend this office for your needs. Lillie kept me informed and followed up with me. This very hard to find nowadays. Thank you, Lillie. Stacey Porter"
We responded:
"Thank you so much for your positive feedback! We appreciate your kind words and are so glad to hear about your experience with Lillie. We look forward to continuing to serve your insurance needs."
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judy Powell

August 22, 2024

5  out of  5
rating by judy Powell
"We have had the pleasure of doing business with this agency for years. Most currently, I had an appointment with Jacqueline and found her to be most helpful and informative."
We responded:
"Thank you for the kind words regarding your service from Jacqueline! We appreciate your business and look forward to continuing to serve you."
Profile photo of Allen Sobus

Allen Sobus

August 12, 2024

5  out of  5
rating by Allen Sobus
"Always helpful and VERY friendly."
We responded:
"Thank you for the kind words regarding your experience with our team member, Anita! We appreciate it!"
Profile photo of Stephen Farkas

Stephen Farkas

August 12, 2024

5  out of  5
rating by Stephen Farkas
"Awesome group of people at this office. Many compliments to Jennifer A for amazing service and working with us on adjusting our homeowners policy and auto policy. Thank you Jennifer!"
We responded:
"Thank you so much for your positive feedback! We appreciate your kind words and are so glad to hear about your experience with Jennifer."