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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeannine Long

March 17, 2025

5  out of  5
rating by Jeannine Long
"Been a customer for many years, and the service has always been great. Everyone is always friendly and helpful when we have a question or need to change something."
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James Custer

March 17, 2025

5  out of  5
rating by James Custer
"EMY and Carol We're very professional in there. Changing my vehicle insurance and I've given me great information for the the Future. I would recommend this insurance agency and. Emy and Carol For your insurance needs."
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Shirlena Lane

March 17, 2025

5  out of  5
rating by Shirlena Lane
"Everyone is very helpful with anything I need. State Farm, Kim Vole very happy to be with them for many years."
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Nelda Balta

March 13, 2025

5  out of  5
rating by Nelda Balta
"Friendly, helpful and very satisfied. The price the agent offer me was very affordable."
We responded:
"Thank you very much for taking your time to give us a nice review. We truly appreciate your insurance business."
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Norma Thornhill

February 26, 2025

5  out of  5
rating by Norma Thornhill
"Have been with State Farm Kim Voles office for a few years now . Usually deal with Jackie she always pleasant efficient and easy to work with. Thanks for making insurence issue easier to cpope with."
We responded:
"Thank you for sharing your experience with our team member Jacqueline! We appreciate your time!"
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Stacey Grimes

February 23, 2025

5  out of  5
rating by Stacey Grimes
"Called office to initiate a windshield claim and the 3rd party processor didn't answer phone multiple times during call transfer. Carol continued to call them thru the day without success and then took the time to process the claim herself later that day. I appreciate the time and effort she spent to make my claim as painless as possible!"
We responded:
"We really appreciate you and being able to take care of all your family insurance needs. Thank you for taking your time to give Carol an excellent review."
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Gary L Johnson

February 21, 2025

5  out of  5
rating by Gary L Johnson
"Carolyn, Is 1 of the Best. She is Always looking after me to save money. Excellant service. Thank-You"
We responded:
"Thank you for taking your time to give us a very nice review. We appreciate your continued insurance business."
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Paul Winters

February 19, 2025

5  out of  5
rating by Paul Winters
"I have been a customer of State Farm for over 40 years! I have dealt with Carol Harless for many of those years and I must say she is one of the most knowledgeable and friendly professionals I have ever dealt with! Thank you to Carol and your fellow teammates! Paul Winters"
We responded:
"Thank you for sharing your experience with Carol! We are happy to hear you had a good experience with our office, your kind words are appreciated!"
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Oniera

February 19, 2025

5  out of  5
rating by Oniera
"Jackie helped me get renter’s insurance and was very helpful and nice. I really appreciate her help and knowledge."
We responded:
"Thank you for sharing your positive experience with Jackie. We appreciate your business and look forward to serving your family's needs!"
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T K

February 17, 2025

5  out of  5
rating by T K
"Fast and friendly service. Jackie helped get me a better rate and made sure to get me on the best policy for my needs"
We responded:
"Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with Jackie."
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Larry Kinney

February 17, 2025

5  out of  5
rating by Larry Kinney
"Jennifer Ambrose at the Kim Vole Agency was so very helpful and nice. Not only did she provide assistance to my 85 yr old mother in completing paperwork after she was in an auto accident, but also working with us to secure insurance on her replacement vehicle. She made it all so easy. She is a gem!!!!"
We responded:
"We’re thrilled to hear you had a positive experience with our team member Jennifer! Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jay Rager

February 14, 2025

5  out of  5
rating by Jay Rager
"This State Farm Independent Insurance office is Excellent, Responsive and understanding. Anita was very helpful and considerate"
We responded:
"Thank you for the kind words! We are pleased to hear you had a good experience with our team member Anita!"
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Sam Carnevale

February 11, 2025

5  out of  5
rating by Sam Carnevale
"Anita & Lillie are always very helpful Everytime I visit this office. Highly recommend this agency!!"
We responded:
"Thank you for the kind words regarding our team members! We appreciate your business!"
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brian scarberry

February 6, 2025

5  out of  5
rating by brian scarberry
"Awsome service! Very helpful! I eould -00% bring my business here again!!"
We responded:
"Thank you for the nice review! "
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Chuck Morrow

January 25, 2025

5  out of  5
rating by Chuck Morrow
"Carolyn Harless was very helpful in helping me adjust my auto insurance needs. She was knowledgeable and professional and was easy to talk to."
We responded:
"Thank you for the nice review! We appreciate your time to share your experience with Carolyn."
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Koneko_4

January 21, 2025

5  out of  5
rating by Koneko_4
"I was inquiring about life insurance and Jackie Felix answered all my questions was very professional and polite. I would definitely recommend her and this state farm office again. As a matter of fact I may be switching my car insurance over to State Farm as well. Again thank you Jackie Felix for your help."
We responded:
"Thank you so much for taking time to give Jackie such a nice review. We are happy that we can help you take care of your life insurance needs."
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Janet Lopez

January 14, 2025

5  out of  5
rating by Janet Lopez
"Lillie was very helpful with my switch to monthly payments."
We responded:
"Thank you so much for your positive feedback! We appreciate your kind words and are so glad to hear about your experience with Lillie. We look forward to continuing to serve your insurance needs."
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Fred Huffman

January 10, 2025

5  out of  5
rating by Fred Huffman
"I wish to recognize and thank Jennifer Ambrose for her outstanding support and assistance involving sorting out billing from some recent changes in coverage. In addition, she facilitated filing a complex claim involving damage to a recent rental. Jennifer is good at what she does. I told her that. More specifically her listening skills, knowledge and ability to navigate through and make clear complex policy provisions is superb. Jennifer is a valuable productive agent that should be recognized by State Farm and the Vole Agency"
We responded:
"We’re thrilled to hear you had a positive experience with our team member Jennifer! Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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andy williams

January 10, 2025

5  out of  5
rating by andy williams
"Mrs. Permentor was most helpful assisting me with getting my claim information uploaded. Always a pleasant experience."
We responded:
"We appreciate your time for sharing your experience with our team member Anita! Thank you for your continued insurance business."
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Mary Green

January 10, 2025

5  out of  5
rating by Mary Green
"Ryleigh and Carol were very helpful with my auto insurance and explained my life policy in great detail and made the process easy. Sylvia was very kind and also helped with the procees."
We responded:
"Thank you so much for taking your time to give us such a nice review. We are happy that we can help you take care of your insurance needs."
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April Just

January 2, 2025

5  out of  5
rating by April Just
"Ryleigh, she was very pleasant with helping me with the drive safe and safe."
We responded:
"We appreciate your time for sharing your experience with our team member Ryleigh! Thank you for your insurance business."
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Yasmin Diaz

December 31, 2024

5  out of  5
rating by Yasmin Diaz
"Ryleigh was very sweet with my insurance questions she was also very helpful, i highly recommend this agency"
We responded:
"Thank you for the nice review! We appreciate your time to share your experience with Ryleigh!"
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Michelle Drake

December 26, 2024

5  out of  5
rating by Michelle Drake
"Jennifer Ambrose has been great as my auto insurance agent. Always prompt with customer service and helps me with all of my concerns in a very timely manner. I would recommend her to my family and friends"
We responded:
"Thank you for the kind words regarding your service from Jennifer! We appreciate your business and look forward to continuing to serve you in the future."
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Chad Petrick

December 10, 2024

5  out of  5
rating by Chad Petrick
"Jacqueline Felix helped me recently and was a huge help. My daughter is getting her driver's license soon and Jacqueline helped go through multiple scenarios before and after my daughter is added to insurance so I could plan what coverage to get, what new car to purchase, etc.. She didn't rush and was on the phone with me until we covered every scenario. She went above and beyond. Now I know what to expect, what vehicle to look for and I have a plan. It would be nice if the website or app had a tool to run different scenarios with different vehicles. Thanks Jacqueline"
We responded:
"Thank you for sharing your positive experience with Jacqueline. We appreciate your business and look forward to continuing to serve your family's needs!"
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Normalinda Pacheco

December 5, 2024

5  out of  5
rating by Normalinda Pacheco
"I have been with State Farm for quite a while and couldn't be happier. Jackie is professional, polite, and very helpful. I have confidence knowing that assistance with any of my insurance needs is just a call away. Thank you Jackie so much for always going over and beyond and for you quick response in all of my needs. I have nothing but good things to say, I would highly recommend Jackie to anyone. Everyone in the office is great, I also want to thank Anita and Carolyn. Jackie you are AWESOME!"
We responded:
"Thank you for sharing your experience with our team members! We appreciate your continued business!"