State Farm® Insurance Agent Kim Vole'

"Ryleigh was wonderful!"

"Anita Permenter helped me today. This office is always very friendly and answer all my questions."

"I was traveling to work and got a flat tire and had to pull off of the highway to attempt to repair my tire with the provided pump that didn’t work. I called for a tow truck and about an hour or so later they showed up. I had originally wanted to have the car towed home because if I had to have it replaced I knew that the dealership wouldn’t have the tire in stock, yet after talking to a Service Advisor I decided to have it towed to the Dealership instead of my home. I had texted the tow service to let them know that I needed to go to the Dealership which was only around 7 miles away instead of all the way out in Myakka City. The Lady from the tow service called me and said she would try and change it and after attempting a couple of times, she couldn’t change the drop off location. As I was already charged the fee for extra mileage I told her that I needed my refund of $52.50 in which she said that I would have to contact my Insurance Agent. I called and spoke with Carol at Kim Vole, State Farm in Parrish. I explained to her what had happened and she said, give me a minute and I will call you back with a 3 way call. She called back and had the State Farm investigation Department on line. I explained to the Agent what had happened so she had Carol to fill out the forms for a refund from the tow company. A couple of days later Carol followed up with me to see if I had received my refund, so I went to my account and checked and let her know that I did. I am totally happy with the great personal care that I was given by Carol and the Investigation Department. I was convinced that there was no one on one communication left between anyone, yet Carol changed my whole outlook and I am so grateful for her knowledge, time, care, respect and professionalism that she showed to me. Carol listened and knew exactly what needed to be done to achieve the results needed for her customer. Thanks again, Carol! At Kim Vole State Farm you are not just a number."

"Been a loyal customer since 2002. Just cancelled my policy today. Will never go back. Not a fan of how they spoke to me when I called about my policy; I was pleasant to them. I was laughed at. Do better."

"Lillie was very friendly and helpful."

"Very nice agent was extremely helpful and courteous."

"Carolyn has always been the best help in assisting us with homeowner and auto coverages."

"I recently met with Jackie Felix who was able to quickly set up life insurance and a hospital indemnity policy. She made the process simple and was a pleasure to work with!"

"Today 10/30/25 I worked Kariena and she was marvelous on providing information and signing up my excess liability insurance."

"Very helpful. Took care of everything very quickly."

"I've been a State Farm customer for years, and the service from Anita and Lillie has consistently exceeded my expectations. They demonstrate exceptional customer service by proactively calling me each month to process my vehicle and life insurance payments, ensuring they are always on time. Their professionalism and attentiveness are truly commendable. Thank you ladies!"

"All around customer service was fantastic! Totally recommend them!"

"Lillie and Anita super kind and helped with anything I needed! Thanks to them!"

"I have spoken with Carol a few times over the past few weeks because we are buying a couple properties and need both HO and Auto Insurance. Carol has been amazing - very responsive and takes care of everything!"

"Jackie and Ryleigh helped me set up Drive safe and Save they are extremely knowledgeable in their fields and 100% professional in appearance and work."

"Working with Jackie was such a great experience from start to finish. She is extremely knowledgeable about life insurance and took the time to walk us through every detail. No question was too small. She patiently explained everything until we felt confident and comfortable with our decision. What really stood out was how she provided the information in both English and Spanish, which made the process much easier and more personal for our family. Jackie made something that usually feels overwhelming into a simple, clear, and stress free process. Her professionalism, kindness, and genuine care really show. We are so grateful for her guidance and highly recommend Jackie to anyone looking for life insurance!"

"I have always had a great experience with my agents Jackie and Ryleigh."

"In the past, we had a negative experiences with other office representatives at this insurance agency. Mostly, they didn't provide good information or answers to the questions we had. Today, I had a great experience with Jacqueline Felix who was not only knowledgable but also kind and courteous."

"Jacqueline Felix helped me recently and was a huge help. My daughter is getting her driver's license soon and Jacqueline helped go through multiple scenarios before and after my daughter is added to insurance so I could plan what coverage to get, what new car to purchase, etc.. She didn't rush and was on the phone with me until we covered every scenario. She went above and beyond. Now I know what to expect, what vehicle to look for and I have a plan. It would be nice if the website or app had a tool to run different scenarios with different vehicles. Thanks Jacqueline Update Jacqueline Felix helped again. Last year my daughter got her learners permit and Jackie helped walk me through creating an account for my daughter so I would know how much everything would cost. I highly recommend doing this before your kid gets their drivers license because it was so easy. Everything was already and setup to go, it was one quick phone call and we were good to go. Thanks again for always being there and helping us through this process Jackie Chad"

"My representative Carol at Kim Vole State Farm is an awesome asset to this agency. I went into the office to get my car insurance. She had patience with me and helped me since I am not computer savvy. This help that i received meant alot to me. I like my insurance & my representative Carol. She is awesome!!!!"

"Anita assisted me with autopay issues. Extremely friendly and helpful."

"Quick and helpful with any requests"

"Carol did a wonderful job helping me with my insurance I definitely recommend her."

"Lillie and Anita are always so friendly and so very helpful. Thank you .🤩"

"Wow. What a Great Experience. Miss Carol was Amazing. Very Professional, Caring, Prompt and just an All Around Great Person. Thank You Soooo Much. Just Like A Good Neighbor. Best Wishes and God Bless Y’all. Patrick <><"